Concentra develops transformative strategy, sharpened by Data and Analytics and tested and enabled by AI.
Concentra runs three disciplines as one loop and strategy stops being an annual offsite and becomes a continually evolving strategy. Data grounds each choice, AI tests and delivers it, and the results feed straight into the next round.
Run the three pillars together and strategy stops being a once-a-year event. Data grounds each choice, AI tests it, and the results feed straight into the next round of choices.
You deliver the strategy by transforming the business through AI, so the outcome is maximised end-to-end — and it's constantly evaluated and updated through data, so the strategy never goes stale.
Four problems we see again and again — and how Concentra fixes each.
Run as isolated experiments, disconnected from the business strategy.
We build AI solutions that deliver and enable the strategy — not side projects. Every model, agent and tool is tied to a strategic objective, so AI moves the business forward instead of sitting on the shelf.
Classified as “innovation” or parked in an incubator, with nothing measurable to show for it.
We define detailed objectives and rigorous investment cases up front, so every AI initiative has a measurable benefit, a clear owner and an expected return — and earns its place in the business, not just the lab.
Typically operational reporting, describing what happened rather than shaping what happens next.
We turn data and analytics into an AI-enabled capability that collects and analyses data far beyond static reporting. Machine learning surfaces patterns and predicts what is coming; agentic AI automates the collection, cleansing and analysis of data end-to-end; and generative AI and natural-language tools let anyone interrogate the data in plain English. The result is analytics that does not just report the past — it drives the decisions ahead.
Ad hoc, ungoverned use of data and AI introduces errors and inconsistent outputs, and exposes the business to privacy and compliance breaches.
We put in place a data and AI governance framework that defines how data and AI may be used — with clear policies, roles and controls, and privacy, security and responsible-AI safeguards built in. It eliminates risk and keeps the business compliant, while leaving teams free to move quickly and confidently.
Strategy at the centre; the data, AI and delivery capabilities around it. Run the whole integrated program, or take just the bricks you need to solve the problem in front of you.
Enterprise strategy and transformation advisor, and a former Bain & Company consultant and Westpac strategy executive. Himanshu is co-founder of the Internal Consulting Group (recognised by Forbes as one of the world's leading consulting companies, 2024–25). For over a decade he has advised CEOs and executive teams across a number of sectors including but not limited to banking, funds management, insurance, retail, education, government, and construction. He specialises in defining our clients' corporate strategies and delivering success through the transformation function (clear KPIs, performance measures, prioritisation of the optimum set of initiatives and processes/reporting to ensure the initiatives are delivered).
A data, analytics, and AI executive with more than 25 years helping organisations across several sectors navigate major change, from digital transformation and customer analytics through to governance and AI. David influences executive teams to make better decisions by combining a strong commercial background in customer-focused insight and data to cut through complexity, challenge assumptions and keep the focus on what really matters. Whether it is cultural change, digital transformation, or AI, David’s focus is on practical application, making sure the technology solves the right problem and delivers meaningful business outcomes.